Serving the West Kootenay with water testing, filtration, pumps and equipment

The Water Guy is here to save the day and give you clean, clear water at a reasonable cost. From water testing and treatment to installing filtration systems and pumps, this company has you covered.

While our showroom is in Cranbrook, we are happy to serve clients all throughout the East and West Kootenays. That includes handling water systems, testing and treatment in Nelson, Trail, Castlegar and other nearby locations.

Call us to ask about water treatment and testing in the West Kootenay region

Give us a call at 250-489-4000 or fill out our online form, and we can respond to your questions or give you a free quote on the water services you require.

Five-star customer reviews for The Water Guy:

“This guy is super knowledgeable and responsive. Asked a question about my very old water softener at 8 p.m. and he responded quickly to multiple emails and knew exactly what I was talking about. 10/10” ~ Fuji, Google reviewer

“Had our well water tested by Al at The Water Guy. He explained the process and the results. Made helpful suggestions and stocked affordable options on whole house water treatment systems. Al is a total professional with a lot of real world experience in well water issues. We are very happy with the filtration system in our new home.” ~ Gisèle, Google reviewer

“I really like dealing with this company. I just ordered filters and cleaning powder for my Megahome water distiller and it was delivered to my door within two short days! I am a happy owner of my Megahome distiller which I have had for over a year. It came from The Water Guy. This company impresses me and I won't hesitate to look to them for more supplies in the future and would happily refer them to anyone.” ~ Alexandra, Google reviewer

Water treatment and testing in the West Kootenay

Private well owners often seek water treatment devices to solve a number of common water problems that can be smelled, felt, tasted or seen. Some of these symptoms indicate a serious issue, while others do not represent a health risk.

If you notice something is wrong with your water, it’s important to have it tested by a certified independent laboratory to verify the cause of the problem. The Water Guy’s labs employ an experienced team of water chemistry technicians that can isolate contaminants and bacterial growth in your water source.

What types of water testing and treatment does The Water Guy offer?

Some contaminants have no taste, smell or appearance, such as heavy metals, boron and cyanide. The Water Guy can test for those substances as well, keeping you safe from both known and unknown dangers.

Once you have determined the source of your problem, you can then match appropriate water treatment methods. The Water Guy builds and calibrates your system based on your specific requirements. Our treatment approach may include reverse osmosis, ultrafiltration (UF filtration) and UV light sterilization.

Types of water testing available:

• Basic potability test
• Coliform bacteria
• Canadian drinking water set with bacteria
• Comprehensive drinking water set
• Heavy metals set
• Arsenic screening
• Comprehensive arsenic tests

To find out what treatment option best fits your problem, take a look at the Water Guy’s handy chart.

Can I count on The Water Guy when I need to buy water system equipment, water pumps and parts?

You can count on us because we order directly from the warehouse—not from a freight forwarding service that takes three weeks to get you what you need. People call and ask us this all the time. In fact, other water companies often call us to ask if we would help to fill their orders because they are out of stock.

If your household has no clean water due to a faulty piece of water treatment equipment, then waiting several weeks while a company gets their act together just isn't acceptable.

Our warehouse contains thousands of items, many of which can be viewed on our website. If you are looking for a rare submersible pump, water treatment system, UV sterilizer, water transfer system or related parts and accessories, then please contact us and speak to an experienced water technician.

We also carry many hard-to-find products, parts and accessories that aren't found anywhere online. Not all of our products are currently posted on our website, so we invite you to inquire about our "secret stash" of water treatment products, tools and equipment.

Orders are shipped Monday to Friday and are sent out within 24 hours. Many items can be sent the same day! A variety of shipping options are available for overnight, international, common carrier and ground packages to even the most remote areas of Canada, the United States and even Europe.

We also service all brands, types and makes of equipment. We are the Waterite Technologies Authorized service and warranty dealer. We also provide warranty work for Sears Home Central Repair and the larger plumbing wholesalers such as Emco and Wolseley Mechanical. In addition to this list, we work on and install equipment from Kenmore, Petwa, Fleck, Pentair, GE, EcoWater, Autotrol, Home Depot, Home Hardware Building Centres, Rona, Ace and Costco, to name just a few.

Do you handle water pump and water system installation in the West Kootenay?

Even though our main warehouse, offices and water store are in Cranbrook, our service and installation area boundaries start in the East at the Crowsnest Pass and cover the entire East Kootenay and the West Kootenay including Creston, Nelson and the Kootenay Lake area.

Our new installations can start right at your well with submersible jet pumps, pressure tanks, constant pressure systems or cisterns. We have treatment systems matched to your water, property and family, featuring Clack advanced control valves and the Fusion2, V360 and AquaSulis lines, water softeners, iron and tannin filters, chlorine and automatic sediment removal systems.